B.E. (Civil) TQM AND MIS IN CIVIL ENGINEERING (Sem. – I)
(2008 Pattern) (Elective – II)
Time :3 Hours] [Max. Marks :100
Instructions to the candidates:-
1) Answer Q.1 or Q2, Q.3 or Q4, Q.5 or Q6 from Section – I and Q.7 or Q8, Q.9 or QIO, Q.II or Q12 from Section – II.
2) Answers to the two sections should be written in separate answer books.
3) Neat diagram must be drawn wherever necessary.
4) Pigures to the right indicate full marks.
5) Use of logarithmic tables, slide rule, Mollier charts, electronic calculator and steam table is allowed
6) Assume suitable data, if necessary.
SECTION – I
Q1 Discuss the various weaknesses existing presently in the Indian construction industry and with suitable examples, explain how TQM philosophy can offer promising solutions to overcome these weaknesses. 
Q2) Explain the 8 principles of ISO 9001 : 2000 with practical examples, in detail. 
Q3) Explain in brief the different contents existing in a Quality Manual drafted for an organisation executing multistoreyed residential buildings. Also show the responsibility charts for various duties expected from the quality manual. 
Q4) Explain in brief : – 
a) Deming’s PDCA cycle, its importance.
b) Applications of Six Sigma in construction.
c) Project Rework Review Tool Software.
d) Life cycle Approach in TQM.
Q5) Explain concepts of internal customers, external customers, Quality function deployment and non-conformities with appropriate examples from any construction project involving various stake-holders. 
Q6) What are quality circles? How do they function? Explain how statistical tools are very useful in quality control and quality assurance on construction projects. [4 + 4 + 8]
SECTION – II
Q7) With a flow chart explain the various components of any MIS, their interrelationships and their functions. 
Q8) Explain the process of data acquisition, type of data required to be collected, and the coding / de-coding methodology in order to prepare an MIS for a construction organisation of a contractor, Which executes Road projects. Make necessary relevant assumptions. 
Q9) List out the various advantages and also the limitations of using MIS in construction and explain them with practical examples. 
QIO) Explain in detail. 
a) ERP software applications in construction.
b) GIS – GPS based MIS systems developed for project management.
QII) Discuss various limitations of presently existing MIS softwares used in construction industry and suggest a few recommendations. 
Q12) Explain how the Ministry of Statistics and Program Implementation Govt. of India, keeps a centralised data base of all major, medium, minor construction projects being executed in India and how it monitors their progress through the reporting system which it has devised.