Operations Management And Productivity Techniques

Operations Management And Productivity Techniques

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Product Specifications

Publisher PHI Learning All Management And Leadership books by PHI Learning
ISBN 9788120336025
Author: P. N. Mukherjee, T. T. Kachwala
Number of Pages 431
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Operations Management And Productivity Techniques by P. N. Mukherjee, T. T. Kachwala
Book Summary:

The concept of Operations Management is universally applicable to all functions including Production, Materials, Human Resources, Marketing, Logistics and Supply Chain Management. Operations Management is an effective and efficient way of carrying out a business process (manufactur-ing or service sector) aimed at maximization of Customer Satisfaction and Return On Investment. The concept of productivity implies effectiveness and efficiency in individual and organizational performance, reflected in the creation of surplus through productive operations.

This book provides readers with an easy-to-understand treatment of all aspects of Operations Management and explains the expanded coverage of the role of Operations Management in the organization. Manufacturing and service operations are given equal treatment.

Audience of the Book :
This book Useful for Management students.
Table of Contents:

1. Operations Management

2. Facilities Planning: Plant Location, Plant Layout and Material Handling

3. Holistic Management Practice for World-Class Performance and Leadership

4. Quality and Its Definitions, Concepts and Features

5. Statistical Process Control

6. Production Planning, Control and Scheduling

7. Productivity Improvement Techniques

8. Work Study

9. World-Class Manufacturing Technique

10. Supply Chain Management

11. Service Quality

12. Service Quality Research and Subject Development

13. Theory of Constraints (TOC)

14. Basic Inventory Concepts

15. Managing Material Flow

16. Forecasting Methods

17. Introduction to Operations Research

Appendix • References • Index