Professional Hotel Management

Professional Hotel Management Professional Hotel Management Sample PDF Download
44% Off

995 Views
Publisher: SChand Publications
ISBN: 9788121915182
Author:
Number of Pages: 957
Availability: In Stock
₹750.00 ₹420.00 ( 44% Off )
Effective Price after using Coupon Code: DIWALI2017
Download & Read Books Offline (Desktop/Laptop/Android Device) : Desktop App Android App
Customers who Bought this Ebook also Bought
  • Snapshot
  • Description
Professional Hotel Management
Book Summary:

In these days of globalization many aspects need be taken into account for managing a hotel. In the hospitality industry, consumer satisfaction is the foremost and decisive factor in its success. The people at the helm of affairs in the hotel industry should know the multidimensional elements of the business. The staff of the hotel must be thoroughly aware of the food culture and the related aspects of a particular item. All the relevant things need be done from the management side for the traveller to feel at home in their hotel. Because the visitors, especially the foreigners, are the ambassadors of different cultures and civilizations, they spread and assimilate various cultures and lifestyles across the globe. Hence, the degree of hospitality should always be kept at the level of global standards.

Key Features:

The main features of the book are as follows:

1. This revised edition provides a practical, up-to-date and comprehensive approach to how professionals across the industry manage different departments within their operation.

2. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.

3. Understanding of the dynamic nature of the tourism and hospitality industry.

Table of Contents:

1. PRINCIPLES AND CONCEPTS

2. PLANNING DESIGNING AND CONSTRUCTION OF HOTELS AND RESTAURANTS

3. MANAGEMENT AND ORGANISATION

4. HOTEL GUEST RELATIONSHIP

5. ACCOMMODATIONOPERATION

6. FOOD AND BEVERAGES : PRODUCTION SALES AND SERVICE

7. SALES AND MARKETING TECHNIQUES

8. ENGINEERING AND MAINTENANCE

9. ADMINISTRATION AND HUMAN RESOURCES DEVELOPMENT

10. SAFETY AND SECURITY

11. HOSPITALITY AND FACILITIES

12. FINANCE, ACCOUNTING, AUDIT, BUDGET & CONTROL

13. PERFORMANCE MEASUREMENT