Statistical Quality Control And Quality Management

This is a textbook-cum-working manual. It deals, primarily, with various types of Shewhart control charts and with various types of scientific acceptance sampling systems and procedures. These are simple but powerful techniques, widely used in various industries and in many countries throughout the world to improve product and services quality and to reduce costs. Hence the aim has been to give just enough theory to provide the framework of practical working rules so as to enable the user recognize the limitations of the methods alongside their manifold utility.

PART 1 : STATISTICAL QUALITY CONTROL

1. Introduction and Overview

2. Some Statistical Concepts

3. Control Charts for Variables

4. Some Fundamentals of the Theory of Probability

5. Control Charts for Fraction Rejected

6. Control Charts for Non-conformities

7. Rational Subgrouping, Process Capability and Statistical Tolerances

8. Some Special Process Control Proc

9. Some Fundamental Concepts in Scientific Sampling

10. Dodge-Romig LTPD & AOQL Sampling Plans & MIL-STD-AQL Sampling Plans

11. Designs of Sampling Plans and Special Sampling Plans

12. Acceptance Sampling Plans and Special Plans

13. Acceptance Sampling by Variables

14. Reliability and Life Testing

PART 2 : QUALITY MANAGEMENT

1. Modern Quality Management and Improvement

2. Quality Costs

3. Quality Gurus-Quality Ideas and Attitudinal Change

4. Quality Management Tools and Techniques

5. Statistical Quality Control

6. ISO 9000 Standards

7. Total Quality Management (TQM)

8. Six-Sigma

Appendicies