Quality Management and Reliability by S.C. Sharma
The book have been revised and emphasis have been given on topics related to customer satisfaction, Total Quality Management and its tool, Quality Measurement, ISO-9000 : 2008(revised version of ISO-9000 : 1994), Companywide Quality Assesssment.
A few other modifications have been carried out in various chapters especially with reference to management commitment, involvement of all the people, continuous improvement and various techniques broughtout by various quality gurus.
The main features of the book are as follows:
1. Each topic has been thoroughly described, the theory is rigorously developed.
2. The book also contains advanced problems useful for competetive examinations.
|Table of Contents:|
*Acceptance sampling and O.C. Curves
*Measurement and testing
*Organising for quality
*ISO-9000 quality management system
*Control of quality and quality assurance
*Quality information systems
*Total quality management
*Correlation and regression analysis
*Theoretical (Probability) Distribution
*Statistical Process Control and Control Chart
*Designing for reliability
*Maintenance – A reliability improvement measure
*Life-testing and reliability
*Objective type questions