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| Publisher | JSR Publishing House All B.Com books by JSR Publishing House |
| ISBN | 9789387684706 |
| Author: | Reena Yadav, Deepti Gupta And Snehlata Rana |
| Number of Pages | 276 |
| Edition | Third Edition |
| Available | Available in all digital devices |
This book has been specially designed to meet the syllabus requirements of B.Com.(Hons.) and B.Com. (Pass) Course of University of Delhi. All care has been taken to cover each and every topic. The syllabus has been discussed and analyzed in a prescribed and systematic manner. The book is divided into five units covering the entire syllabus of consumer affairs and customer care.
UNIT-I: Conceptual Framework
UNIT-II: The Consumers Protection Act, 1986
UNIT-III: Grievance Redress Mechanism under the CPA, 1986
UNIT-IV: Consumer Protection in India
UNIT-V: Competition Law
