Administrative And Business Communication

Administrative And Business Communication

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Product Specifications

Publisher Laxmi Publications All Marketing books by Laxmi Publications
ISBN 9789383828517
Author: Arvind Kumar Bhatt
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Administrative And Business Communication - Page 1 Administrative And Business Communication - Page 2 Administrative And Business Communication - Page 3 Administrative And Business Communication - Page 4 Administrative And Business Communication - Page 5

Administrative And Business Communication by Arvind Kumar Bhatt
Book Summary:

The information age has arrived. We are living in the core of a communication revolution that already has had dramatic effects on how ideas are transmitted. Business Communication skills are critical to the success of any organization regardless of its magnitude, operation and geographic location. Rapidly changing global environment forces us to think about the communication issue related to technology based communication. Business communication is entangled with intercultural and external image of the organization. Managers have three basic jobs-to collect and convey information, to make decision and to promote interpersonal unity. To put in short, managers are expected to work together to achieve organizational goals. All these jobs happen through communication. Effective managers are able to use a variety of media and strategies to communicate.

Audience of the Book :
This book Useful for BBA & MBA students .
Table of Contents:

Preface

Acknowledgement

Part I : An Overview

Chapter 1. Communication and Overview

Chapter 2. The Communication Process

Chapter 3. Communication Principles

Chapter 4. Types of Communication in Organization

Chapter 5. Public Relations

Chapter 6. Impact of Technological Advancement on Business Communication

Part II: Media of Communication

Chapter 7. Media of Communication

Chapter 8. Speech

Chapter 9. Telephoning Versus Face-to-Face Communication

Chapter 10. Active Listening

Chapter 11. Interview

Chapter 12. Meeting

Chapter 13. Business Letters

Chapter 14. Business ReportsReferencesIndex