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Total Quality Management

By Dr. K. C. Jain more
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Product Specifications

Publisher KHANNA PUBLISHERS All Civil Engineering books by KHANNA PUBLISHERS
ISBN 9788174092397
Author: Dr. K. C. Jain
Number of Pages 937
Edition Fifth Edition
Available
Available in all digital devices
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Total Quality Management - Page 1 Total Quality Management - Page 2 Total Quality Management - Page 3 Total Quality Management - Page 4 Total Quality Management - Page 5

Total Quality Management by Dr. K. C. Jain
Book Summary:

Transformations take place at the end of each era, such as recently, events forced socialists to disintegrate and the developing countries to adopt market reforms with an evangelical zeal. Still the concept of quality does not change, however, measures for its control have continuously been changing. Globalisation is one of the method on major market reform possibly the mantra of globalisation is fanacticised for all the developing and under developed nations to exorcise the ghost responsible for their miseries of poverty and failed development. These nations did not understand that the quality of goods, services and life may be attributed as the only cause of miseries and unhappiness. When the economists and industrial managers from developed nations recognised that they had overcome most of the basic production problems and manufacturing things is a much smaller problem than selling things, they have acquired mass manufacturing capabilities and technologies enabling them to manufacture products of high quality in vast quantities and interesting varieties. The problems of the developed nations is of distributing and of creating sound and sustained consumer demand for the new quality and varied products from their factories. This challenge of industrial management has been acknowledged as a vital marketing function for all of them and its only solution lies with the global marketing.

Audience of the Book :
This book Useful for Civil Engineering Students.
Table of Content:

1. Quality Concept and its Evolution

2. Quality 'Gurus'

3. IS0-9000 Series of Standards

4. Q.S. 9000 Quality Management System

5. ISO·14001 : Environmental Management Systems

6. Occupational Health and Safety (OHSAS·18001) Assessment Series

7. Quality System Documentation

8. Quality Audit

9. TQM Implementation Methodology

10. Quality Circles

11. Statistical Process Control

12. Quality Function Deployment (QFD)

13. Taguchi Methods for Total Quality Control

14. Just-in-Time

15. Failure Mode and Effect Analysis (FMEA)

16. Defects, Reliability and Availability

17. Six Sigma Quality Strategy

18. Business Process Re-engineering

19. Human Behaviour and Theory X, Y, Z

20. Leadership for Quality Management

21. Change Management

22. Creativity and Innovation

23. Knowledge Management

24. National and International Quality Awards

Appendices

References

 

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