The customer is entitled for a refund if all of the following conditions are satisfied –

  1. The customer has made the successful payment.
  2. The customer is not able to view the book in next 24 hours from the time of reporting the issue to DigiBook Technologies Pvt Ltd., due to some issue arising on behalf of DigiBook Technologies Pvt Ltd and DigiBook Technologies Pvt Ltd is not able to make a temporary alternative arrangement.
  3. The customer wants to cancel the order given the case above.
  4. The matter is brought to notice of DigiBook Technologies Pvt Ltd within 24 Hours of buying the book.

 

Note – There will not be any refund in following conditions –

  1. The customer has rent or accessed the book even once.
  2. Government or any other law enforcement agency bans any book or publication.
  3. Customer can not cancel the order after purchase and delivery of the product.
  4. After cancellation amount will be refunded to the same Bank / Credit Card from which the purchase has happened. The refund process may take upto 15 working days depending upon the Bank.