Consider the following components
1.Knowledge of psychology
2.Knowledge of the theory of variation
3.Knowledge of process
4.Knowledge of the system and the theory of optimization
Which of the above components comprise thebasis of Deming’s Systems of Profound Knowledge?
Deming’s systems of profound knowledge consists of four parts:
1.Appreciation of a system –understanding the overall processesi nvolving suppliers, producers, and customers of goods and services.
2.Knowledge of variation – the range andcauses of variation in quality and use of statistical sampling in measurements.
3.Theory of knowledge – the concepts explaining knowledge and the limits of what can be known.
4.Knowledge of psychology – conceptsof human nature.