Which of the following ways contribute towardsimproving quality of work life?
2.
Which of the following are the importantcharacteristics of effective trainees?
3.
The solution to many so-called ?People Problems?is often associated with improving theeffectiveness of the recruitment process by
4.
Flow of communication in case of line functionsgenerally can be
5.
Which is not a way to overcome the problemspertaining to organisation chart depicting thestructure of Personnel Department?
6.
What is not the basic reason of conflict betweenline and staff people?
7.
?Discipline regulates the human behaviour? isproposed by
8.
Procedure for disciplinary action involves
9.
IR outcomes are a series of ?.. which apply towork, setting down minimum wages and termsand conditions of employment for workers.
10.
The typical contents of a disciplinary procedureshould contain all except one of the following?Which is the odd one out?
11.
All of the following are the features of a gooddisciplinary process except
12.
The first stage in grievance redressel is handledby the
13.
In handling grievances management should notdo
14.
The method of smoothing out differences toresolve a conflict between two parties in view oflarger interests is
15.
The Paternalist approach to IR involves whichof the following?
16.
In India, BMS (Bharatiya Mazdoor Sangh) isaffiliated to the BJP (Bharatiya Janta Party),CITU affiliated to CPM (Communist PartyMarxist ) and INTUC (Indian National TradeUnion Congress) is affiliated to the Congress (I),what is the function being performed by thetrade unions?
17.
Match the columnColumn A Column BA. Intra-mural 1. Choice of themanagementB. Extra-mural 2. Understanding betweenemployer and employeeC. Statutory 3. Mandatory to followD. Ton-statutory 4. Outside the premisesE. Mutual 5. Within the premisesCodesA B C D E
18.
Math the columnColumn A Column BA. Voluntary 1. Housing Loanwelfare fund and EducationalFacilitiesB. Statutory welfare 2. Splitoons andshemes UrinalsC. Intra-mural 3. Educationalscholarships to theworkers? childrenD. Extra-mural 4. Scheme where allmembers contributeE. Social insurance 5. Canteen and UrinalsCodesA B C D E
19.
Match the columnColumn A Column BA. Counselling 1. Settlement of disputesWorkers through statutoryproceduresB. Liasoning 2. Looking after safety,Management health and welfareprogrammesC. Supervising 3. Maintain harmoniousWelfare Functions relationships in theplantD. Maintaining 4. Helping them to adjustRelations to the workenvironmentE. Maintaining 5. Care of workers in allPersonal Relations matters at the workplace as well as homeCodesA B C D E
20.
Match the ColumnColumn A Column BA. The Police 1. Man?s naturalTheory love for MankindB. The Religious 2. Indian?s strongTheory feeling of moralobligationC. The Philanthropic 3. Image builidingTheory of employersD. The Trusteeship 4. Employers needTheory to be forced to provide labourwelfare activitiesE. The Placating 5. Concept ofTheory increasing theefficiency andproductivityF. The Public 6. Act of man areRelation related to religioussentiments and beliefsG. The Functional 7. Concept ofTheory undertaking thecorporate socialresponsibilityH. Social Theory 8. Labour groupsthemselves are quiteaware of their rightsCodesA B C D E F G H