CWA ICWA Question Papers Foundation Organisation and Management Fundamentals June 2011

CWA ICWA  Question Papers Foundation

Organisation and Management Fundamentals June 2011

 

This Paper has 47 answerable questions with 0 answered.
P1—(OMF)
Syllabus 2008
Time Allowed : 3 Hours Full Marks : 100
The figures in the margin on the right side indicate full marks.
SECTION I
Answer Question No. 1 which is compulsory and one question from the rest of Section I.
Marks
1. (a) Do you agree with the following statements? Write ‘Yes’ or ‘No’, giving proper reasoning in support of your answer. No marks will be awarded for just mentioning ‘Yes’ or ‘No’ . 2×6=12
(i) The main problem of line and staff organisation is that conflict often arise between line managers and staff specialists. (0)
(ii) Departmentation enables an organisation to avail the benefits of specialization. (0)
(iii) Classical theory takes a static and rigid view of an organisation. (0)
(iv) Punishment should be given privately so that the concerned employee does not lose face before others. (0)
(v) Anthropology is concerned with social behaviour of people. (0)
(vi) Attitudes are evaluative statements. (0)
(b) Match the following:
Column I Column II
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
(x)
(xi)
(xii) co–optation
Learning
Perception
Organisational objectives
Attitudes
Organisational Behaviour
Bargaining
Delegation
Line and Staff Organisation
Psychology
Attrition
Father of Bureaucracy (A)
(B)
(C)
(D)
(E)
(F)
(G)
(H)
(I)
(J)
(K)
(L) Process of arriving at an agreement
Study of human behaviour
Keith Davies
Process of devolution of authority
Suitable for large organisation
Influence human behaviour
means an individual’s view of reality
is reflected in behaviour
Process of absorbing new elements into the policy determination
define the future state of affairs an organisation strives to realize
Leaving the organisation
Max Weber
1×12=12 (0)
2. (a) State the advantages of functional departmentation. 2 (0)
(b) Explain the reasons for errors in perception. 2 (0)
(c) Discuss the steps in the process of delegation of authority. 2 (0)
3. (a) Explain the difference between formal and informal organisation. 2 (0)
(b) What is Contingency Theory?. 2 (0)
(c) Discuss the mutual problem – solving as a conflict handling mode. 2 (0)
SECTION II
Answer Question No. 4 which is compulsory and any three questions from the rest of Section II.
4. (a) Match the following:
Column I Column II
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
(x)
(xi)
(xii) Suspension
A Technique of planning
Estimate of Future Conditions
On the job training
Authority
Ultra vires Act
Navratans
Lay – off
Unfreezing
Conservative Style
Inter – group Conflict
Abraham Maslow (A)
(B)
(C)
(D)
(E)
(F)
(G)
(H)
(I)
(J)
(K)
(L) Formal legitimate power
Accepting wrongful surrender of shares
Profit making public sector enterpirses
Ready to accept new alternatives
Incompatible goals
Motivation Theory
Slow Deliberation
Disciplinary action
Apprenticeship
Forecasting
Budgeting
Forced temporary leave.
1×12=12 (0)
(b) Fill in the blanks with appropriate word/words: 1×10=10
(i) Human resource is regarded as an __________ of an organisation. (0)
(ii) Retrenchment means __________ of employee’ s service. (0)
(iii) Job analysis is undertaken to find out the __________. (0)
(iv) Equity is the combination of __________ and __________. (0)
(v) Training increases the __________ and _______________ of employees. (0)
(vi) Planning substitutes order for __________ and _____________. (0)
(vii) Budget is a tool for __________ and __________. (0)
(viii) Employment Exchanges are regarded as a __________ of recruitment. (0)
(ix) T – Group training is also known as __________. (0)
(x) Informal communication is known as _______________ . (0)
(c) Expand the followind abbreviations: 1×7=7
(i) IIT (0)
(ii) GNP (0)
(iii) MIS (0)
(iv) OD (0)
(v) BOD (0)
(vi) IIM (0)
(vii) OK (0)
(d) Do you agree with the following statements? Write ‘Yes’ or ‘No’, giving proper reasoning in support of your answer. No marks will be awarded for just mentioning ‘Yes’ or ‘No’ . 1×4=4
(i) Planning is an activity meant for the top management. (0)
(ii) Commercial Profitability is the major objective of a Public Enterprise. (0)
(iii) Many of the Board Meetings are just academic exercises. (0)
(iv) Administration is executive function while Management is determinative function. (0)
(e) Define the following in one sentence each: 2×5=10
(i) Time rate system of wage payment. (0)
(ii) Coordination. (0)
(iii) Responsibility (0)
(iv) Disinvestment of shares. (0)
(v) Groups Dynamics. (0)
5. Give any six important objectives of Human Resource Management with brief explanation. 6×1½=9 (0)
6. Discuss any three techniques of control. 3×3=9 (0)
7. (a) Why many managers are reluctant to delegate authority to their subordinates? 5 (0)
(b) What are the principles for achieving effective coordination? 4 (0)
8. Write short notes :
(a) Powers of the Board of Directores u/s 292. 3 (0)
(b) Single Use Plans 3 (0)
(c) Strategic Decision Making 3 (0)

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