CWA ICWA Question Papers Foundation Organisation and Management Fundamentals Dec 2011

CWA ICWA Question Papers  Foundation

Organisation and Management Fundamentals Dec 2011


This Paper has 48 answerable questions with 0 answered.

Syllabus 2008
Time Allowed : 3 Hours Full Marks : 100
The figures in the margin on the right side indicate full marks.
Answer Question No. 1 which is compulsory and one question from the rest of Section I.
1. (a) Do you agree with the following statements? Write ‘Yes’ or ‘No’ giving proper reasoning in support of your answer. No marks will be awarded if only ‘Yes’ or ‘No’ is mentioned. 2×6=12
(i) Organisation is a process. (0)
(ii) Informal organisation is deliberately created. (0)
(iii) The Neo–classical organization theory is commonly identified with the human relations movement pioneered by V.A.Graicunas. (0)
(iv) Perception is a process. (0)
(v) The ‘Mission’ of a business refers to the scope of operation in terms of products and markets or of service and client. (0)
(vi) ‘Objective’ and ‘Goal’ are synonymous. (0)
(b) Match the following
Column I Column II
(i) Project organisation (A) Linkert scale
(ii) Departmentation (B) Provides legitimacy to the existence
(iii) Decentralisation (C) Advocated by Peter Drucker
(iv) Attitudes (D) F.W.taylor
(v) Functional foremanship (E) Adaptability to local conditions
(vi) Informal organisation (F) Enhances social system stability
(vii) Multiple objectives (G) Unexpressed differences
(viii) Positive reinforcement (H) Provides concentrated attention
(ix) Inference (I) Initiative and autonomy at lower levels
(x) Perceived conflict (J) Use of rewards
(xi) Culture (K) Judging others on limited information
(xii) Organisational goal (L) Built around people and their roles
1×12=12 (0)
2. Explain the following 2×3=6
(a) Organisation as a process; (0)
(b) Span of control: (0)
(c) Mission of an organisation. (0)
3. (a) State the principles of delegation. 2 (0)
(b) What is meant by personality? 2 (0)
(c) Explain the concept of co–optation. 2 (0)
Answer Question No. 4 which is compulsory and any three questions from the rest of Section II.
4. (a) Match the following:
Column I Column II
(i) Unfreezing (A) Combination of justice and kindness
(ii) Board Meetings (B) Service motive
(iii) F.W.Taylor (C) Process of planned change
(iv) Training (D) Ability to accept unexpected changes
(v) Coding and Decoding (E) Scientific Management
(vi) Public Sector Undertaking (F) Directors
(vii) Abraham H. Maslow (G) Communication Process
(viii) Equity (H) Victor Vroom’s Expectancy Theory
(ix) Non–financial incentives (I) Increasing the skill of the employee
(x) Laissez–faire leadership (J) Hierarchy Theory
(xi) Flexibility (K) Complete delegation of authority
(xii) Motivation (L) Subsidised Canteen
1×12=12 (0)
(b) Do you agree with the following statements? Write ‘Yes’ or ‘No’ giving proper reasoning in support of your answer. No marks will be awarded if only ‘Yes’ or ‘No’ is mentioned. 2×5=10
(i) The main purpose of Human Resource Management is wage and salary administration. (0)
(ii) Selection and Recruitment are one and the same. (0)
(iii) The Board of Directors functions as a singular executive. (0)
(iv) People resist change because the group to which they belong opposes the change. (0)
(v) Public Limited Companies and Public Sector Companies are synonymous. (0)
(c) Explain the following: 1×7=7
(i) ICSI (0)
(ii) OJT (0)
(iii) GNP (0)
(iv) AS (0)
(v) PERT (0)
(vi) ICAI (0)
(vii) SA (0)
(d) Fill in the blanks with appropriate words. 1×10=10
(i) _________________ is a case of employees voluntarily leaving the job. (0)
(ii) Facilities provided to the employees like housing accommodation, conveyance for travel etc. are known as _______________ benefits. (0)
(iii) The blend of top down and bottom up approach to planning is known as the ______________________ approach. (0)
(iv) Organisational plans for handling non–repetitive, novel and unique problems are known as ________________ plans. (0)
(v) _______________planning is vital for determining personnel needs of the organisation. (0)
(vi) ________________ is the process of meaningful interaction among human beings. (0)
(vii) The process of inspiring people to take the desired course of action is called_________________________. (0)
(viii) _________________ is a means of exercising control on the behaviour of people. (0)
(ix) ___________________ is the method, where managers force people to accept change by explicit or implicit threats. (0)
(x) A _________________ director can hold office till the joining of the original director. (0)
(e) Define the following in one sentence each: 1×4=4
(i) Stick and Carrot approach; (0)
(ii) Management as a noun; (0)
(iii) Thinking before doing; (0)
(iv) Vision. (0)
5. (a) Explain the importance of Human resource Management. 4 (0)
(b) Discuss the characteristics of group as a means for overcoming resistance to change in an organisation. 5 (0)
6. (a) What are the “five needs” identified by A.M.Maslow? Explain. 5 (0)
(b) Discuss the importance of public enterprises in India. 4 (0)
7. Explain the different steps in the planning function in management. 9 (0)
8. Write short notes: 3×3=9
(a) Powers of the Board; (0)
(b) Scientific Management; (0)
(c) Dis–investment. (0)

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