CHHATTISGARH SWAMI VIVEKANAND TECHNICAL UNIVERSITY, BHILAI (C.G.)
Semester:VIII Branch: Information Technology
Subject:Decision Support System
Overview of different types of Decision-Making: Strategic, tactical and operational. Consideration of
organizational structures. Mapping of databases, MIS, EIS, KBS, expert systems, OR modeling
systems and simulation, decision analytic systems onto activities within an organization. Extension
to other ‘non organizational’ areas of decision making. Relationship with knowledge management
Studies of human cognition in relation to decision making and the assimilation of information.
Cultural issues. Implications for design of decision-making support. Communication issues.
Normative, descriptive and prescriptive analysis: requisite modeling. Contrast with recognition
primed decision tools.
Database, MIS, EIS, KBS, Belief nets, data mining. OR modeling tools: simulation and optimization.
History, design, implementation: benefits and pitfalls. Risk assessment. Decision analysis and
strategic decision support.
Group decision support systems and decision conferencing. Intelligent decision support systems:
tools and applications. Cutting-edge decision support technologies. History, design, implementation:
benefits and pitfalls. Deliberative e-democracy and e-participation
1. P.R. Kleindorfer, H.C. Kunreuther, P.J.H. Schoemaker “Decision Sciences: an integration
perspective’ Cambridge University Press 1993
2. G.M. Marakas, Decision support Systems in the 21st Century, Prentice Hall, 1999.
1 E. Turban and J.E. Aronson (2001) Decision support Systems and Intelligent Systems. 6th
Edition. Prentice Hall
2 V.S.Janakiraman and K.Sarukesi, Decision Support Systems, PHI
3 Efrem G. Mallach, Decision Support and Data Warehouse Systems