This revised and updated edition continues to discuss in detail the methods and measures of planning, organizing, staffing, directing and controlling a hospital and its administration. The new edition highlights the usage of scientific techniques to improve the overall services of the hospital, its management, and hence, the patients. Three appendices namely—Is Section 304A of the Indian Penal Code applicable to Doctors?, Is it Essential to take the Consent of the Patient before Surgery? and Guidelines to Consumer Forums in case of Medical Negligence or Deficiency in Service—are given in the book.
Primarily intended for the students pursuing Masters in Hospital Administration (MHA), diploma in Hospital Administration or Health Care Services, and undergraduate and postgraduate courses in Nursing, the book would be equally useful for hospital administration staff, nurses, and HRM professionals who are serving Medical industry.
This book Useful for HR Management students.
1. An Introduction to Management
2. History, Growth and Classification of Hospitals in India
3. Health Services Through Five Year Plans
4. National Health Policy 2002
5. Hospital Administration
6. Corporate Social Responsibility (CSR)
7. Administrative Steps Required to be Taken in Establishing a New Hospital
8. Patient’s Safety
9. Hospital Information System
10. Human Resource Management in Hospitals—An Overview
11. Evolution of Human Resource Management and its Role in Hospitals
12. Organizing the Human Resource Department
13. Manpower Planning
14. Recruitment, Selection and Induction
15. Training and Management Development
16. Wage and Salary Administration
17. Employee’s Performance Appraisal
18. Working Conditions, Safety, Welfare and Employees’ Health Services
19. Promotions, Transfers and Dismissals/Resignations
20. Communication
21. Counselling
22. Collective Bargaining in Hospitals
23. Discipline and Disciplinary Action
24. Human Resource Audit
25. Organization Development
26. Management by Objectives
27. Human Relations in Hospitals
28. Importance of Teamwork in Hospitals
29. Bio-Medical Waste Management in Hospitals
30. Legal Tips for Hospital Administrators
Appendices
A: Is Section 304A of the Indian Penal Code Applicable to Doctors?
B: Is It Essential to Take the Consent of the Patient Before Surgery?
C: Three Guidelines to Consumer Forums While Trying a Case of Medical egligence or Deficiency in Service
Index