Consumer Protection Act 1986

Consumer Protection Act 1986
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Consumer Protection Act 1986

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Be it enacted by Parliament in the Thirty-seventh Year of the Republic of India as follows CHAPTER I PRELIMINARY 1. Short title, extent, commencement and applications 1 This Act may be called the Consumer Protection Act, 1986. 2 It extends to the whole of India except the State of Jammu and Kashmir. 3 It shall come into force on such date as the Central Government may, by notification, appoint and different dates may be appointed for different States and for different provisions of this Act. 4 Save as otherwise expressly provided by the Central Government by notifications, this Act shall apply to all goods and services. 2. Definitions 1 In this Act, unless the context otherwise requires,1 a "appropriate laboratory" means a laboratory or organisation i recognised by the Central Government ii recognised by a State Government, subject to such guidelines as may be prescribed by the Central Government in this behalf or iii any such laboratory or organisation established by or under any law for the time-being in force, which is maintained, financed or aided by the Central Government or a State Government for carrying out analysis or test of any goods with a view to determining whether such goods suffer from any defect 2 aa "branch office" means i any establishment described as a branch by the opposite party, or ii any establishment carrying on either the same or substantially the same activity as that carried on by the head office of the establishment b "complainant" means i a consumer or ii any voluntary consumer association registered under the Companies Act, 1956 1 of 1956 , or under any other law for the time being in force or iii the Central Government or any State Government, 2 iv one or more consumers, where there are numerous consumers having the same interest who or which makes a complaint c "complaint" means any allegation in writing made by a complainant that1 i an unfair trade practice or a restrictive trade practice has been adopted by any trader ii 1 the goods bought by him or agreed to be bought by him suffer from one or more defect
Consumer Protection Act 1986
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